At Care by Your Side & Services, we understand that you may have many questions about our services and how we can help you and your loved ones. That’s why we have created this FAQ page to provide you with the information you need to make an informed decision about in-home care. We hope that this page will help you understand more about our services and how we can help you and your loved ones maintain their independence and dignity in the comfort of their own homes.
Q: What services do you offer?
A: We offer a wide range of services that can be tailored to meet your specific needs and preferences. Our services include personal care, light housekeeping, meal preparation, companionship, errands, and specialized care for clients with specific needs such as those who are developmentally disabled, medically fragile, or those who are wheelchair bound.
Q: Who are your caregivers and companion sitters?
A: Our caregivers and companion sitters are carefully selected and trained to provide the best possible care. They are fully vetted, insured, bonded, and are committed to providing the highest level of service to our clients.
Q: How do you select your caregivers and companion sitters?
A: We have a thorough selection process that includes an initial interview, reference checks, and a thorough background check. We also conduct regular checks and evaluations to ensure that our caregivers and companion sitters are meeting our standards.
Q: What areas do you serve?
A: We serve the following counties in North Carolina: Alamance, Cumberland, Durham, Guilford, Johnston, Lenoir, Orange, Wake, and Wayne.
Q: Do you offer free consultations?
A: Yes, we offer free consultations to all prospective clients. This gives you the opportunity to discuss your needs and concerns with one of our care coordinators, and to learn more about the services we offer.
Q: Are your services covered by insurance?
A: Our services may be covered by Private Pay or Long-term Care Insurance. It would be best to check with your insurance provider to confirm coverage.
Q: How do I get started with your services?
A: You can get started by contacting us to schedule a free consultation. During the consultation, one of our care coordinators will discuss your needs and preferences with you and help you determine which services will best meet your needs.
At Care by Your Side & Services, we are committed to providing compassionate and professional care to those in need. We hope that this FAQ page has provided you with the information you need to make an informed decision about in-home care. If you have any other questions or would like to schedule a consultation, please do not hesitate to contact us. We look forward to the opportunity to serve you and your loved ones.
